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Can mandatory arbitration provisions help avoid litigation?

On Behalf of | Apr 18, 2025 | Business Law

Mandatory arbitration clauses require parties to resolve disputes outside of court through arbitration, a private process where an arbitrator makes binding decisions. Many businesses prefer arbitration in order to avoid the cost and unpredictability of litigation. However, New York law places significant restrictions on mandatory arbitration clauses, especially in consumer and employment agreements.

Why mandatory arbitration clauses are not legal

In New York, mandatory arbitration clauses are generally unenforceable in contracts involving consumer and employment disputes. Specifically, New York Civil Practice Law and Rules, Section 7515, prohibits mandatory arbitration clauses in contracts related to discrimination, harassment or retaliation. This law, enacted in 2018, aims to protect individuals from unfair private arbitration that often favors employers or larger corporations. Additionally, federal courts have upheld New York’s limitations on mandatory arbitration.

The prohibition of mandatory arbitration clauses means New Yorkers have the right to bring certain disputes to court instead of being forced into private arbitration. Specifically, individuals involved in employment discrimination, harassment, retaliation and certain consumer disputes can now pursue their claims through the public court system, rather than behind closed doors.

This protection ensures transparency since court proceedings are typically open and public, which allows greater accountability for employers and companies. It also provides access to judicial oversight by experienced judges who apply clearly established legal standards and procedural rules. Additionally, court proceedings include formal discovery processes that help ensure all relevant evidence is available and further minimizes potential biases or unfair outcomes that can occur in arbitration settings.

When could they be enforceable?

However, arbitration itself remains legal and enforceable in New York under certain conditions. Parties can still voluntarily choose arbitration as an alternative dispute resolution method, but this agreement must be explicit, informed and entered into freely after a dispute arises, not buried in fine print within a contract signed before any issues surface. Still, under New York law, the decision to use arbitration must be mutual and clearly agreed upon by both parties after a specific controversy is known, which preserves each party’s rights and autonomy in resolving disputes.

Mandatory arbitration clauses in consumer and employment contracts are generally not enforceable under New York law. This limitation strengthens consumer and employee protections, ensuring disputes can be resolved fairly and transparently in a court of law.

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